OK, blood pressure boiling. I get a call from Tracy Wease of Hendrick Toyota of Concord. They talked to the service manager at Southern States VW in Durham, Jeff Goldstein, and he said that the reason the brake was damaged is that there was impact damage to the "backing plate". This would not be covered under warranty. Up to now I've been too nice. Forget it.
This piece of shit broke down at the dealer- they had to replace a CV joint after a 10-minute test-drive. I waited for 3 hours while they replaced the axle. Now this. I just looked up backing plate- how could that have anything to do with a rotated caliper that is 1/2 off the rotor?
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment