Thursday, October 9, 2008

Duh, camshaft seal leaking is a warranty defect

Duh,

Should've realized that this work is covered under warranty, too. We'll see how Toyota of Concord reacts.

Dear Toyota of Concord,

When I had the VW dealer remove the valve cover to inspect for sludging, the tech noticed that the cam shaft seal was leaking oil. The cost for the replacement of the cam shaft seal "which was found to be leaking" was
Labor $284
Gasket set $19.57
Gasket set $45.34
Tax $5.14

Total $354.05

Refer to the reapir invoice I faxed to you earlier today.

I would like Toyota of Concord to reimburse me for this expense I paid out of pocket. You already have the repair invoice.

My limited warranty states that "The dealer will pay 100% of labor and 100% of the parts for the covered systems that fail during the warranty period."

Warranty systems covered include "Engine: All internal lubricated parts, water pump, fuel pump, manifolds, engine block, cylinder heads, rotary housings, & flywheel". I believe that the leaking cam seal repair qualifies.

Please add this amount to the $319.14 from the previous claim.
That brings the total to $673.20

Regards,
Rob

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